Warranty & Terms & Conditions
30 Day Limited Warranty
iFone Haven warrants to you that from the date the Parts or Accessories are provided to you and for the 30 days of your device so long as you remain the owner (“Warranty Period”), each Part and Accessory provided to you under this Agreement will be materially free of manufacturing defects. iFone Haven’s sole obligation, and your sole remedy, under this warranty is limited to, at iFone Haven’s sole discretion, repair or replacement of the defective Part or Accessory. This warranty is non-transferable.
iFone Haven’s obligations under this warranty are conditioned on your prompt notification to iFone Haven of any warranty claim and complying with iFone Haven’s then-current warranty procedures provided to you. This warranty specifically excludes (i) any Part or Accessory that was altered, repaired, or modified by a party other than iFone Haven without iFone Haven’s prior written consent; (ii) any defects, damage or errors that (1) occurred after shipping by iFone Haven, (2) were the result of improper testing, installation, storage, mishandling, abuse, misuse, accident or causes other than ordinary use of the Part or Accessory, or (3) use of the Part or Accessory in conjunction with another product which is incompatible, or of an inferior quality; (iii) warranty claims by any individual other than you, or warranty claims after the Warranty Period; and (iv) any warranty claim for which iFone Haven determines that there is no defect in the returned Part or Accessory.
For repair-related warranty claims, iFone Haven will issue a Return Materials Authorization (“RMA”) via text message/email. You must return the device using proper packaging, with the RMA Number on the outside of the device. You must comply with the additional warranty and return procedures provided to you by iFone Haven. You assume risk of loss or damage to any Part or Accessory returned to iFone Haven for repair or replacement until delivery to iFone Haven.
EXCEPT AS EXPRESSLY SET FORTH HEREIN, NEITHER iFone Haven, NOR THEIR SUPPLIERS OR LICENSORS MAKE ANY REPRESENTATIONS OR WARRANTIES REGARDING THE PARTS OR ACCESSORIES. ALL PARTS AND ACCESSORIES ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, AND ALL WARRANTIES EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. No advice or information, whether oral or written, obtained by you from iFone Haven or otherwise will create any warranty, representation or guarantee by iFone Haven not expressly stated herein.
Limitation of Liability
NOTWITHSTANDING ANYTHING IN THIS AGREEMENT TO THE CONTRARY, iFone Haven WILL NOT BE RESPONSIBLE OR LIABLE TO YOU UNDER ANY CONTRACT, TORT, STRICT LIABILITY OR OTHER THEORY FOR ANY DAMAGES RELATED TO YOUR USE OF THE PARTS OR SERVICES, INCLUDING WITHOUT LIMITATION (A) FOR ERROR OR INTERRUPTION OF USE, LOSS OR CORRUPTION OF DATA, COST OF PROCUREMENT OF SUBSTITUTE GOODS, SERVICES OR TECHNOLOGY, OR LOSS OF BUSINESS; (B) FOR ANY INDIRECT, EXEMPLARY, INCIDENTAL, SPECIAL, PUNITIVE, RELIANCE OR CONSEQUENTIAL DAMAGES OR FOR LOSS OF PROFITS; OR (C) FOR ANY AMOUNTS THAT ARE IN EXCESS OF THE TOTAL AMOUNTS PAID BY YOU FOR THE PART OR ACCESSORY FROM WHICH SUCH DAMAGE AROSE. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages, AND Accordingly, some of the above limitations and disclaimers may not apply to you. To the extent that we may not, as a matter of applicable law, disclaim any implied warranty or limit liabilities, the scope and duration of such warranty and the extent of our liability will be the minimum permitted under such applicable lawl.
All Battery replacements are only covered by 30 days manufacturers defect warranty. As a result of replacing the battery in your device you accept that you are using aftermarket or original parts remanufactured with aftermarket components and that in general lithium ion batteries are prone to faults and defects such as balloning and expansion of the battery. You accept that ifone haven will not be held responsible for any defect with the battery installed in your phone for any reason and will not be liable for subsequent damage to the said device if not returned within 7 days of a fault being discovered within the 1 month warranty period. You accept that after 30 days ifone haven is in no way responsible nor does warrant any issues relating to battery performance, quality or defects after the warranty period has ended. All batteries will be dated and stamped by ifone haven to confirm this at the time of repair and another battery replacement fee will be charged if the item is out of warranty. We will not in any case refund, warrant or replace or repair a battery that is out of the warranty period nor will ifone haven be liable for any damage a faulty battery may cause your device. You accept that you are replacing the battery in your device at your own risk.
All Screen Replacements are only covered by 30 days manfacturing defect warranty. As a result of replacing the screen in your device you accept that you may be using an aftermarket part or original remanufacturerd original parts and that in general these parts may contain minor or major defects. Major defects such as manufacturing issues and quality of the screen may be remedied by ifone haven in its sole discretion and professional opinion grant such a case. Such minor defects can include dead or live pixels (must have more than 3 to be a warranty item) and that screens may be affected by static electricity as a result of previous damage to your device.
If there is any damage upon inspection of the warranty device (regardless of if you were advised over the phone or text or email based on your description that the item "should" be warrantable by us) such as chips, scratches, broken glass, broken lcd, broken touch function, lifting of glass from the frame, lifting of screen due to swollen battery or any other damage caused whether in general use or misuse of the replacement product that all warranties will be null and void by ifone haven and that ifone haven has the right to refuse a replacement if any of the above or any other damage caused by any other parts in your device occur at any time whatsoever.
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